The ski lift shutdown, ordered by the Régie du bâtiment du Québec, forces Mont-Sainte-Anne to reimburse its subscribers who want them.
• Read more: Mont-Sainte-Anne: The Régie du bâtiment du Québec orders the ski lifts to stop
• Read more: Mont-Sainte-Anne: A serious risk to customers according to the Regie du bâtiment du Québec
The ski resort has set up a refund scheme for its customers.
“While we are still working on returning to operations, it is impossible to determine a date for the station’s reopening,” the message to s said.
Subscribers are given three options, a full refund of their subscription, exchange of a season for Stoneham or a 15% refund of the price paid while waiting for the reopening plan.
In the transfer option, the managers are also offering the option to postpone the subscription until the 2023-24 season.
15 day period
Subscribers have to fill a form and send their request by email and wait for a response within a maximum of 15 working days.
Despite the uncertainty, Mont-Sainte-Anne continues its snowmaking and trail preparation work.
In the short term, the ski resort continues to operate two training slopes.
Recall that a gondola accident on Saturday, December 10 raised concerns among s of the mountain, which opened in 1966.
Last Friday, the Régie du bâtiment du Québec requested an expert report to explain the malfunction of the equipment and requested a halt to operations.
